When you report your accident and file your claim, you not only need to be prepared with the above documents and information, but you also need to be ready to answer many questions. These questions begin the insurance company’s investigation into the accident. You must answer them as thoroughly and accurately as you can. However, be honest and don’t speculate. If you just can’t be certain of your answer, tell the insurance company you don’t know.
Prepare for these questions, among others:
- When did the accident happen?
- Where did the accident occur?
- Who was involved?
- How did the accident happen?
- In your opinion, who caused the accident?
- Were you injured? If so, what are the types and extent of your injuries?
- Are you under the care of a licensed physician?
- Did someone file a police report?
- Call us. We can help you answer those questions honestly without jeopardizing your claim.
