1. Be the Real MVP – Go Above and Beyond
What does it mean? At Brauns Law, we go the extra mile for each other and for our clients. Do more and do it better. We do what’s best for the team.
How do we express it? We take every opportunity to step up to the plate when called, or even before being asked.We have each other’s back.
What is the outcome? Our professionalism exceeds industry standards, resulting in happier clients. Having a dependable team creates a culture where you can thrive to your fullest potential.
2. Own It – It’s Yours
What does it mean? We take an ownership mentality towards all that we do. Treat the business as though it was yours. Own your responsibilities, own your mistakes, own your destiny.
How do we express it? Brag on Brauns Law any chance you get. Give out that business card! Treat every client as though they were our first. No excuses, just make it right.
What is the outcome? This results in a productive, accountable team with clients who constantly return because of the excellent service they receive. Happy Clients = More Clients.
3. Onward! Keep it Moving
What does it mean? We keep going, even if we hit a bump in the road. You may be sidelined unexpectedly, but it’s not the end of the journey. Look at the past only as a way to learn and do better, then look ahead. Rip off that rearview mirror.
How do we express it? A forward-thinking attitude shapes how we face our tasks and deadlines. We don’t dwell on stuff that’s behind us or that we can’t change. Find the next opportunity and crush it. Set realistic goals on how to improve yourself and the firm, no matter how small.
What is the outcome? Always looking ahead moves the cases efficiently, resulting in higher client satisfaction. Positive, go-getter attitudes help keep the morale in the company high.
4. Stay Hungry – Never Be Satisfied
What does it mean? Push for more and push for improvement in all areas of your life, whether it’s more cases, better organization, fewer distractions, or less stress. Don’t get comfortable.
How do we express it? Take initiative. Use the firm’s resources to better yourself personally and professionally. Work to your fullest ability.
What is the outcome? Clients appreciate our insatiable drive, which often results in a faster settlement. We grow as a team and a company when we improve together.
5. No Friction – No Drama Llama
What does it mean? We fix problems, not cause them. We reduce distractions when working cases with our clients, third parties, and with each other.
How do we express it? Communication with all parties and each other is paramount. Structured roles within the firm let everyone know who is handling what, and everything flows together. We don’t waste time with negative energy.
What is the outcome? Cases settle faster and clients are happier without friction. We work together effectively and positively to benefit the company and each other. Smooth sailing is the goal.
