Also known as a claims adjuster, an insurance adjuster will be assigned to your insurance claim after you file. An insurance adjuster is a type of investigator. Internal insurance adjusters provide an estimate of repairs or damage compensation. They gather documents and other required information about the claim to make an informed decision about fault, financial responsibility, and a claim’s value.
Always remember that the claims adjuster works for the insurance company; they do not work for you. As such, their goals and loyalties are to benefit the insurance company and not you. In the insurance company’s eyes, their job is not to pay you fully and fairly for your claim. Their job is to save the insurance company as much money as possible and to employ whatever games or tactics are necessary to make that happen.
