You don’t have to speak to the insurance adjuster. In fact, it’s generally a bad idea to do so unless you have your attorney there with you or your attorney is aware and okay with your communications. Anything you say to an insurance adjuster can be twisted and turned around to use for their benefit of the insurance company. In other words, you could naively devalue your claim by speaking to the insurance adjuster.
Insurance adjusters may come across as friendly and genuinely concerned about your well-being after an accident. However, they are generally great actors. Most of the time, this is just one technique they use to pay claimants less. They want you to trust them and feel comfortable telling them anything, even though you shouldn’t. If they can get you to be friendly back and build a positive rapport with you, you might slip up and accidentally say something to hurt your claim.
Once an Atlanta insurance claims attorney represents you, simply and politely refer the adjuster to their office. They shouldn’t attempt to engage with you once they are aware of your legal representation. From then on, they will need to go through your attorney to talk to you or get information from you. This is just one benefit of having an attorney on your side. Not only do you not have to risk your claim by talking to the adjuster, but you can have the time and space you need to heal from your injuries by not dealing with them directly.
