All mass transit companies have a duty to keep their patrons and those around their transit vehicles safe. If a mass transit accident occurs, they could be liable if the company or its employees failed to prevent accidents. Generally, this means that if they or their employees were negligent, they must pay for the resulting injuries.
For example, mass transit companies are responsible for:
- Maintaining their fleet
- Hiring trustworthy and vetted employees
- Providing the proper training for employees
- Addressing safety complaints and concerns
If a mass transit organization fails to take these steps or several others and it causes an injury accident, they can and should be held accountable. The damages they cause can be severe, permanent, and even fatal.