No. And you shouldn’t—not until your lawyer advises you to, and generally not unless your lawyer is present.
When an insurance adjuster calls you, they will ask for a recorded statement. It might seem routine, simple, and innocent to oblige. However, you should think twice and talk to an attorney before agreeing to give one. Not only will the adjuster attempt to get you to say something to hurt your claim, but they will also have it recorded. There’s no denying that you said something if there’s a recording.
During this time, they will often ask leading or confusing questions, such as:
- You did see the car coming, right?
- You said the sun was in your eyes?
- You apologized at the scene of the accident, correct?
- Are you feeling better now?
- Whom were you texting when the accident happened?
Speaking to the insurance adjuster, especially providing a recording statement, is ill-advised by nearly all insurance claims attorneys.
